Vietnam Airlines Sydney Office

Sydney Office

Level 25, St. Martin Tower
Suite 25.03, 31 Market Street
Sydney NSW 2000
Australia

Reservations and Ticketing

Tel : (61-2) 9285 4700
Fax: (61-2) 9283 9662

Email: [email protected]

LotuSmiles

Tel : (61-2) 9285 4789
Fax: (61-2) 9283 9662

Email: [email protected]

Sales and Marketing

Tel: (61-2) 9285 4789

Email: [email protected]

Admin

Tel:  (61-2) 9285 4718
Fax: (61-2) 9283 6355

Email: [email protected]

Office Hours

9:00 am - 5:30 pm (Monday - Friday)

Closed on Weekend and Public Holidays

Cargo - GSA

Booking: (61-2) 9469 7360

Email: [email protected]

Airport Office

Level 3, International Terminal (T1)
Sydney (Kingsford Smith) Airport
Sydney NSW 2020
Australia

Tel:  (61-2) 9693 5588
Fax: (61-2) 9693 5599

Email: [email protected]

Office Hours

7:35 am - 2:00 pm (Summer)
6:15 am - 1:00 pm (Winter)

Based on Australian season

Airport NameSydney International Airport

Queries handled by Vietnam Airlines Sydney Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre-paid Baggage
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• LotuSmiles
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees

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