Vietnam Airlines Singapore Office

Singapore City Office

260 Orchard Road
#08-08, The Heeren
Singapore 238855

Tel:  +65 6339 3552
Fax: +65 6835 3134

Office Hours

Monday - Friday : 9:00 am - 6:00 pm / Saturday : 9:00 am - 1:00 pm

Closed on Sundays and Public Holidays

Email

Reservation/Ticketing: [email protected]
Customer Care: [email protected]
Lotusmiles: [email protected]

Airport Office

10 Airport Boulevard
#02-102, Changi Airport Terminal 4
Singapore 819665

Tel:  +65 6542 2181
Fax: +65 6542 2875

Email: [email protected]

Lost & Found

Tel: +65 6597 4500

Email: [email protected]

Cargo Office (General Sales Agent)

Tel :  +65 6542 8295
Fax : +65 6545 7565

Email: [email protected]

Airport Name: Singapore Changi Airport

Queries handled by Vietnam Airlines Singapore Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre-paid Baggage
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• LotuSmiles
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees

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