Shanghai Office

Room 1605, Imago Plaza
No 99 Wu Ning Road
Shanghai 200063
China

Office Hours

9:00 am -  12:00 pm / 1:00 pm - 5:30 pm (Monday - Friday)

Closed on Weekend and Public Holidays

Reservations and Ticketing

Tel:  +86-21-6289 3306
Fax: +86-21-6289 3316

Email: [email protected]

Sales


Tel:  +86-21-6289 3305
Fax: +86-21-6289 3316

Email: [email protected]

Lotusmiles & Website

Tel: 
+86-21-6289 3305
Fax: +86-21-6289 3316

Email: [email protected]

Cargo

Tel:  +86-21-6289 3305
Fax: +86-21-6289 3316

Email: [email protected]

Airport Office

Room 2-B11-M03,Terminal 2
Shanghai Pudong International Airport Shanghai
Shanghai 201202
China

Tel:  +86-21-6833 9689
Fax: +86-21-6833 9690

Email: [email protected]

Airport Name: Shanghai Pudong International Airport (Shanghai, China)

Queries handled by Vietnam Airlines Shanghai Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre-paid Baggage
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• LotuSmiles
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees