Kuala Lumpur Office

5-05, Level 5
Menara Hap Seng
Jalan P.Ramlee
50250 Kuala Lumpur
Malaysia

Tel:  +60 3 2031 1666
Fax: +60 3 2026 3366

Email: [email protected]

Office Hours

9:00 am - 5:30 pm (Monday - Friday)

Closed on Weekend and Public Holidays

Reservations and Ticketing

Tel:  +60 3 2031 1555
Fax: +60 3 2026 3366

Email: [email protected]

Sales and Marketing

Tel:  +60 3 2031 1666
Fax: +60 3 2026 3366

Email: [email protected]

Lotusmiles

Tel: 
+60 3 2031 1666
Fax: +60 3 2026 3366

Email: [email protected]

Airport Office

Lot S5, Level 4
Main Terminal Building
Kuala Lumpur International Airport
64000 Sepang
Selangor, Malaysia

Tel:  +60 3 8776 4620
Fax: +60 3 8776 4615

Email: [email protected]

Office Hours

9:30 am - 5:30 pm (daily)

Closed on Weekend and Public Holidays

Cargo (GSA)

Deks Air (M) Sdn Bhd

Tel:  +60 3 8787 2262
Fax: +60 3 8787 2281

Email: [email protected]

Airport NameKuala Lumpur International Airport (Malaysia)

Queries handled by Vietnam Airlines Kuala Lumpur Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre-paid Baggage
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• LotuSmiles
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees