Jakarta Office

Wisma Tamara Lt.8 # 868
Jl. Jend. Surdiman Kav. 24
Jakarta 12920
Indonesia

Office Hours

9:00 am - 5:30 pm (Monday - Friday)

Closed on Weekend and Public Holidays

Reservations and Ticketing

Tel:  +62 21 520 8823
Fax: +62 21 520 0313

Email: [email protected] / [email protected]

Sales & Marketing

Tel:  +62 21 520 8823
Fax: +62 21 520 0313

Email: [email protected] / [email protected]

Lotusmiles & Website

Tel:
  +62 21 520 8823
Fax: +62 21 520 0313

Email: 
[email protected] / [email protected]

Airport Office

Tel:  +62 21 5591 0600
Fax: +62 21 520 0313

Email: [email protected] / [email protected]

Airport Name: Soekarno–Hatta International Airport (Jakarta, Indonesia)

Queries handled by Vietnam Airlines Jakarta Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre-paid Baggage
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• LotuSmiles
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees