Hong Kong Office

Office Unit 1004, 10th Floor
Tower One, Lippo Centre
No 89 Queensway
Hong Kong

Tel:  +852 2810 6680
Fax: +852 2869 8856

Email: [email protected]

Cargo Office

Unit 501A, 5th Floor, AAT
Hong Kong International Airport

Tel:  +852 3621 0643
Fax: +852 3621 0649

Email: [email protected]

General Agents of Cargo

Freightworks GSA (HK) Limited
Unit E, 32/F, EGL Tower
83 Hung To Road, Kwun Tong
Kowloon, Hong Kong

Tel:  +852 2153 1032
Fax: +852 2153 1030

Email: [email protected]

Airport Name: Hong Kong International Airport (China)

Queries handled by Vietnam Airlines Hong Kong Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre-paid Baggage
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• LotuSmiles
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees