Guangzhou Office

Room R01, 3rd Floor
Garden Hotel
No. 368 Huan Shi East Road
Guangzhou
China

Office Hours

9:00 am -  12:00 pm / 1:00 pm - 5:30 pm (Monday - Friday)

Closed on Weekend and Public Holidays

Reservations and Ticketing

Tel:  +86-20-8386 7093 ext 20
Fax: +86-20-8382 7187

Email: [email protected]

Sales & Marketing

Tel:  +86-20-8386 7093 ext 19
Fax: +86-20-8382 7187

Email: [email protected]

Lotusmiles & Website

Tel: 
+86-20-8386 7093 ext 10
Fax: +86-20-8382 7187

Email: [email protected]

Cargo

Tel:  +86-20-8386 7093 ext 22
Fax: +86-20-8382 7187

Email: [email protected]

Airport Name: Guangzhou Baiyun International Airport (Guangzhou, China)

Queries handled by Vietnam Airlines Guangzhou Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre-paid Baggage
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• LotuSmiles
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees