Rome City Office

Via Barberini, 50
00187 Rome
Italy
Tel: +39 06 478 131
Fax: +39 06 474 6449

Email: helpdesk-­[email protected]air.it

Office hours: 9:00 am - 5:00 pm (Mon - Fri)

Rome Airport Office

Via dell'Aeroporto di Fiumicino
00050 Fiumicino RM
Italy

Tel: +3906 6501 0703 / 0773
Fax: +3906 6501 0297

Email: [email protected]

Thai Airways Rome Cargo Office (GSA)

Globe Air Cargo
Nuova Cargo City - Entrance 6 - Floor 2 - Room 128
00050 Aeroporto di Fiumicino RM
Italy

Tel: +39 06 6501 0343 / 1233
Fax: +39 06 6595 4208

Email: [email protected] / [email protected]

Queries handled by Thai Airways Rome Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
 
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Royal Orchid Plus Membership Services