London City Office

41 Albemarle Street
London W1S 4BF
United Kingdom

Tel: +44 020 7491 7953 / 0330 400 4022 (local)
Fax: +44 020 7493 2682

Email: [email protected] / [email protected]
Office Hours: 9:00 am - 5:30 pm (Mon - Fri)

London Airport Office

Room 0144, Terminal 2
The Queen's Terminal
London Heathrow Airport
Hounslow, TW6 1EW
United Kingdom

Tel: +44 020 8976 7915
Fax: +44 020 8976 7911

Email: [email protected]

Thai Airways London Cargo Office

C/O Menzies World Cargo
Shoreham Road
London Heathrow Airport
Hounslow TW6 3RT
United Kingdom

Tel: +44 020 8564 0190
Fax: +44 020 8897 1283

Email: [email protected]

Queries handled by Thai Airways London Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Royal Orchid Plus Membership Services