Jakarta City Office

26th Floor, JL.M.H. Thamrin No.59
Wisma Nusantara
Jakarta 10350
Indonesia
Tel: +62 21 390 3588
Fax: +62 21 390 4318

Email: [email protected]

Office hours: 9:00 am - 5:00 pm (Mon - Fri)

Jakarta Airport Office

International Parking Building Terminal 3
3rd Floor, Room No.15
Soekarno Hatta International Airport
Cengkareng
Jakarta Barat 19110
Indonesia

Tel: +62 21 8082 2251 / 2252
Fax: +62 21 550 1914

Email: [email protected]

Thai Airways Jakarta Cargo Office

International Parking Building Terminal 3
3rd Floor, Room No.15
Soekarno Hatta International Airport
Cengkareng
Jakarta Barat 19110
Indonesia

Tel: +62 21 8082 2251 / 2252
Fax: +62 21 550 1914

Email: [email protected]

Queries handled by Thai Airways Jakarta Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
 
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Royal Orchid Plus Membership Services