Hanoi Office

1st & 3rd Floor, Hanoi Lake View Building
28 Thanh Nien Street
Tay Ho District
Hanoi
Vietnam

Tel: +84 24 3826 7921 / 7922 ext. 224, 211, 212
Fax: +84 24 3826 7394
Email: [email protected]

Office hours: 9:00 am - 5:00 pm (Monday to Friday), Weekend and Public Holiday Closed.

Airport Office

Room 2W20B2 West Wing, Terminal 2
Noi Bai International Airport
Hanoi
Vietnam

Tel: +84 0 90216 2912
Fax: +84 24 3884 0530

Email: [email protected] , [email protected]

Thai Airways Cargo Office

Hanoi Central Office Building
44B LY Thuong Kiet St
Hanoi
Vietnam

Room 108, Ground Floor
NTS Building, Noi Bai International Airport
Hanoi
Vietnam

Tel: +84 24 826 6893 / 730 58388 ext 4501, 4502
Fax: +84 24 826 7394

Email: [email protected] , [email protected] , [email protected]

Queries handled by Thai Airways Hanoi Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
 
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Royal Orchid Plus Membership Services