Colombo Office

No 3, Sir Earnest De Silva Mawatha
Colombo 03
Sri Lanka

Tel: +94 11 730 7100-5 / +94 11 266 7892-5
Fax: +94 11 266 7890
Email: [email protected] / [email protected]

Office hours: 8:30 am - 4:30 pm (Monday to Friday), Weekend and Public Holiday Closed.

Airport Office

Passenger Terminal Room 74
Bandaranaike International Airport
Canada Friendship Rd
Katunayake 11450
Sri Lanka

Tel: +94 11 225 2057 / 6070
Fax: +94 11 225 2057

Email: [email protected]

Thai Airways Cargo Office

MAC Holdings Private Limited
141/9, Vauxhall Street
Colombo - 02
Sri Lanka

Tel: +94 11 230 9249 / 9200
Fax: +94 11 230 4867

Email: [email protected]

Queries handled by Thai Airways Colombo Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
 
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Royal Orchid Plus Membership Services