Brisbane City Office

Level 9 / 300 Ann Street
Brisbane
Queensland 4000
Australia

Tel : +61 7 3215 4700
Fax: +61 7 3215 4737
National Reservations & Ticketing: 1300 651 960 (within Australia)

Email: [email protected]

Office hours: 8:30 am - 5:00 pm (except Thursday 9:00 am - 5:00 pm)

Brisbane Airport Office

Brisbane International Terminal
Brisbane Airport
Queensland 4008

Tel: +61 7 3860 4163 (during flight operation hours only)
Fax: +61 7 3860 4328

Email: [email protected]

Lost and Found Office

Baggage Services Tel: +61 7 3114 1277

Thai Airways Brisbane Cargo Office

Menzies Aviation Brisbane Cargo Centre
1 Rosa Street
Eagle Farm, Queensland 4009

Tel: +61 7 3860 4755
Fax: +61 7 3860 4803

Email: [email protected]

Queries handled by Thai Airways Brisbane Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
 
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Royal Orchid Plus Membership Services