Auckland City Office

Level 8, Citibank Centre
23 Customs Street East
Auckland 1010
New Zealand

Tel: +64 09 377 3886
Fax: +64 09 379 8597

Email: [email protected] / [email protected]
Office Hours: 9:00 am - 5:00 pm (Mon - Fri)

Auckland Airport Office

Mezzanine Floor
Auckland International Airport
Auckland
New Zealand

Tel: +64 9 256 8518
Fax: +64 9 256 8454

Email: [email protected]

Thai Airways Auckland Cargo Office

1st Floor, Menzies World Cargo Building
Auckland International Airport
Auckland
New Zealand

Tel: +64 9 256 8445
Fax: +64 9 256 8265

Email: [email protected]

Queries handled by Thai Airways Auckland Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Royal Orchid Plus Membership Services