Japan 24 Hour Contact Center

Tel :  +81 50 6864 8188
Fax : +94 197 333 999

Email : [email protected]

Operating Hours : 7x24

Tokyo City Office

SriLankan Airlines Limited
No.8 Center Plaza 3F, 1-10-16
Nihonbashi Horidomecho, Chuo-ku
Tokyo 103-0012
Japan

Tel :  +81 3 3431 6600
Fax : +81 3 5425 2588

Email : [email protected]

Operating Hours : Monday to Friday (09:00 to 18:00)

Tokyo Airport Office

SriLankan Airlines Limited
Room M5048 Passenger Terminal Building 2
Narita International Airport, Narita-shi
Chiba 286-0000
Japan

Tel :  +81 4 7634 8350
Fax : +81 4 7634 8351

Email : [email protected]

Airport NameNarita International Airport (Tokyo)

Queries handled by SriLankan Airlines Tokyo Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre purchase Baggage Allowance
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• FlySmiLes
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees