China 24 Hour Contact Center

Tel :  +86 400 120 1979
Fax : +94 197 333 999

Email : [email protected]

Operating Hours : 7x24

Shanghai City Office

SriLankan Airlines Limited
Unit G 4th Floor
Hongqiao Business Centre
2272 Hong Qiao Road
Shanghai 200336
China

Tel :  +86 21 6237 6887
Fax : +86 21 6237 6886

Email : [email protected]

Operating Hours : Monday to Friday (09:00 to 18:00)

Shanghai Airport Office

SriLankan Airlines Limited
Room B, 14-318, Terminal 1
Shanghai Pudong International Airport
Shanghai 201207
China

Tel :  +86 21 6835 5007
Fax : +86 21 6835 5009

Email : [email protected]

Operating Hours : Monday : 09:00 - 18:00 / Tuesday : 09:00 - 18:00 / Saturday : 0900  - 1800

Airport NameShanghai Pudong International Airport

Queries handled by SriLankan Airlines Shanghai Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre purchase Baggage Allowance
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• FlySmiLes
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees