Hong Kong 24 Hour Contact Center

Tel :  +852 3051 2822
Fax : +94 197 333 999

Email : [email protected]

Operating Hours : 7x24

Hong Kong City Office

SriLankan Airlines Limited
c/o Megacap S A Ltd
Unit 2202B, Bank of East Asia Harbour View Centre
56 Gloucester Road
Hong Kong

Tel :  +852 2521 0708
Fax : +852 2801 5600

Email : [email protected]

Operating Hours : Monday to Friday (09:00 to 17:30)

Hong Kong Airport Office

SriLankan Airlines Limited
Room No. 6T 010 A
Passenger Terminal Building
Hong Kong International Airport
Lantau, Hong Kong

Tel :  +852 2769 7183
Fax : +852 2801 5600

Email : [email protected]

Hong Kong Cargo Office

SriLankan Airlines Limited
c/o Megacap SA Limited
Unit 2202B, Bank of East Asia Harbour View Centre
56 Gloucester Road
Hong Kong

Tel :  +852 2521 0830
Fax : +852 2983 8784

Email : [email protected]

Airport Name: Hong Kong International Airport

Queries handled by SriLankan Airlines Hong Kong Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre purchase Baggage Allowance
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• FlySmiLes
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees