China 24 Hour Contact Center

Tel :  +86 400 120 1979
Fax : +94 197 333 999

Email : [email protected]

Operating Hours : 7x24

Guangzhou City Office

SriLankan Airlines Limited
C710, China Hotel Office Tower
No 122, Liu Hua Lu
Guangzhou 510015
China

Tel :  +86 20 8626 6786
Fax : +86 20 8626 6787

Email : [email protected]

Operating Hours : Monday to Friday (09:00 to 18:00)

Guangzhou Airport Office

SriLankan Airlines Limited
Room W206 2nd floor
Pullman Hotel
Guangzhou Baiyun International Airport
Guangzhou, China

Tel :  +86 20 3606 2215
Fax : +86 20 3606 2902

Email : [email protected]

Operating Hours : Tuesday to Wednesday (13:00 to 21:00) / Friday (13:00 to 21:00)

Airport Name: Guangzhou Baiyun International Airport

Queries handled by SriLankan Airlines Guangzhou Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre purchase Baggage Allowance
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• FlySmiLes
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees