Dubai City Office

SriLankan Airlines Limited
c/o Sharaf Travels LLC
Sharaf Travel Building
Khalid Bin Al Waleed Road
P O Box 21593
Bur Dubai, Dubai
United Arab Emirates

Tel :  +971 4 396 1222
Fax : +971 4 325 2221

Email : [email protected]

Operating Hours : Saturday to Thursday (09:00 to 18:00) / Closed on Fridays

Dubai Cargo Office

SriLankan Airlines Limited
c/o Sharaf Cargo
6th Floor , Sharaf Building
Al Mankhool
Bur Dubai, Dubai
United Arab Emirates

Tel :  +971 4 270 2960
Fax : +971 4 282 8584

Airport Name: Dubai International Airport

Queries handled by SriLankan Airlines Dubai Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Pre purchase Baggage Allowance
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• FlySmiLes
• Cargo Services
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Excess Baggage Fees