Jakarta Office

Tel: +62 21 8063 0063

English support opens 24 hours, Monday to Sunday.

Bahasa Indonesia support opens 9.00 am to 9.00 pm (Indonesia time), Monday to Sunday.

Airport Name: Soekarno–Hatta International Airport (Jakarta, Indonesia)

Queries handled by Scoot Jakarta Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• FlyBag
• FlyBagEat
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• Trip Advises
• Travel Insurance
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Pre-purchase Baggage Allowance
• ScootPlus
• KrisFlyer