Shanghai Office

Suite 735A, East Wing
Shanghai Centre
1376 Nanjing Xi Lu
Shanghai 200040
China

Tel: +86 21 6279 8765 / 8785

Email: [email protected]

Office Hours: 8:30 am - 5:30 pm (Monday - Friday)

Closed on Weekend & Public Holidays.

Airport Office

Room 2-B11-310, Section E
Terminal 2
Shanghai Pudong International Airport
Pudong District
Shanghai, China

Office Hours: Open only during operation hours. For administrative only.

For ticketing issues, please contact call center: 400-100-2752

Airport Name: <"china/shanghai_pudong_international_airport.htm"> Shanghai Pudong International Airport (China)

Queries handled by Philippine Airlines Shanghai Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• PAL Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• myPAL Roam
• myPAL Upgrade
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• Trip Advises
• Travel Insurance
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Premium Economy Upgrade
• PAL Prepaid Baggage
• Mabuhay Miles
• Promo Fares