Hong Kong Office

Room 305, East Ocean Centre
98 Granville Road
Tsim Sha Tsui East, Kowloon
Hong Kong

Tel:  +852 2301 9350
Fax: +852 2724 6776

Email: [email protected]

Office Hours: 9:00 am - 5:30 pm (Monday - Friday) /  9:00 - 1:00 pm (Saturday)

Closed on Sunday and Public Holidays.

Hong Kong Reservations Tel: +852 2301 9300

Email: [email protected]

Office Hours: 9:00 am - 6:00 pm (Mondays to Sundays)

Airport Office

Unit 413, 4/F, Airport World Trade Centre
1 Sky Plaza Road
Hong Kong International Airport
Lantau, Hong Kong

Tel:  +852 2769 7123
Fax: +852 2362 5495

Email: [email protected]

a 9:00 am - 6:00 pm (Mondays to Fridays, administrative only)

For reservation, please contact +852 2301 9300.
For ticketing, please contact +852 2301 9350.

Airport Name: Hong Kong International Airport

Queries handled by Philippine Airlines Hong Kong Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• PAL Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• myPAL Roam
• myPAL Upgrade
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• Trip Advises
• Travel Insurance
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Premium Economy Upgrade
• PAL Prepaid Baggage
• Mabuhay Miles
• Promo Fares