Guangzhou Office

Room 1231-33
Garden Hotel Office
368 Huanshi Dong Lu
Guangzhou, China

Tel:  +86 20 8365 1631
Fax: +86 20 8365 1641

Email: [email protected]

Office Hours: 9:00 am - 6:00 pm (Monday - Friday)

Closed on Weekend & Public Holidays.

Airport Office

E105 Pullman Hotel
Guangzhou Baiyun International Airport
Guangzhou, China

Office Hours: Mondays/Wednesdays/Fridays/Saturdays/Sundays: 2:00 am - 11:00 am. All offices are for administrative use only.

For ticketing issues, please contact call center: 400-100-2752

Tel:  +86 20 3654 2015
Fax: +86 20 3654 1103

Email: [email protected]

Airport Name: <"china/guangzhou_baiyun_international_airport.htm"> Guangzhou Baiyun International Airport (China)

Queries handled by Philippine Airlines Guangzhou Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• PAL Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• myPAL Roam
• myPAL Upgrade
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• Trip Advises
• Travel Insurance
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Premium Economy Upgrade
• PAL Prepaid Baggage
• Mabuhay Miles
• Promo Fares