Malaysia Airlines Shanghai Office

Shanghai City Office

Unit 2508, 25th Floor
Tian An Centre
No.338 West Nanjing Road
200003 Shanghai
People’s Republic Of China

Tel: +86 21 2329 3808 / 3828 / 3898 (Sales) / +86 21 2329 3988 (Admin)

Malaysia Airlines Global Contact Centre

+85 2300 10736 (within mainland China)
400 601 5331 (outside China, long distance call charges apply)

Office Hours

Monday - Friday : 8:30 am - 5:30 pm (Reservations) / 8:30 am - 5:15 pm (Ticketing)

Closed on Weekend and Public Holidays.

Airport Name: Shanghai Pudong International Airport (China)

Queries handled by Malaysia Airlines Shanghai Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Web Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Airport Transportation
• Seat Selection
• Prepaid Baggage
• Enrich
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Golden Lounge
• Malaysia Airlines Mobile App
• Malaysia Airlines Promotional Fares

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