Jakarta Office (GSA)

PT AVS Indonesia
Setiabudi Atrium Building
2nd Floor Suite 207A
JL HR Rasuna Said Kav.62, Kuningan
Jakarta 12920
Indonesia

Tel: +62 21 5290 6989

Malaysia Airlines Global Contact Centre
: +62 212 7899 595

Office Hours

Monday - Friday : 8:30 am - 5:30 pm

Closed on Weekend and Public Holidays.

Airport Name: Soekarno–Hatta International Airport (Jakarta, Indonesia)

Queries handled by Malaysia Airlines Jakarta Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Web Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Airport Transportation
• Seat Selection
• Prepaid Baggage
• Enrich
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Golden Lounge
• Malaysia Airlines Mobile App
• Malaysia Airlines Promotional Fares