Toronto Office

Tel: +1-800-JAL-FONE (1-800-525-3663*) (Japanese / English Language)
Tel: +1-310-607-4160 (Outside the US / Canada, Charges apply)
JAL Customer Service & Support Center

300 Continental Boulevard, Suite 401
El Segundo, CA 90245
California, United States
Tel: 1-800-525-3663
Office Hours

Reservations & Information (including award ticket, baggage, lost and found)

 5:00 am - 6:00 pm (Daily, Pacific Time)

JAL Mileage Bank Center

9:00 am - 7:00 pm (Monday - Friday, Pacific Time)

Weekend and Holidays closed.

Eastern Time: +3 hours, Central Time: +2 hours

Hawaiian Time: -2 hours (DST) / -3 hours

Note: If not connect to the above number, please call +81-6-7633-4129 (International Call Charges Apply / Japanese)

Airport Name: <"canada/ontario/toronto_pearson_international_airport.htm"> Toronto Lester Pearson International Airport (Canada)

Queries handled by Japan Airlines Toronto Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Web Check in
• Airport Counter Check in
• Airport Self Service Kiosk Check in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In Flight Meals
• Airport Transfers
• Travel Insurance
• Missing Luggage
• Immigration Services
• In Flight Wifi
• Airport Wifi
• In Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• JAL Mileage Bank
• JAL Global Club
• JGC Premier Members
• JAL Sakura Lounge