São Paulo OfficeAvenida Paulista
542 - 3º andar - São Paulo
SP - Brasil CEP 01310-000

Tel: +55-011-3175-2250 (Reservation, Portuguese Language)
Tel: +55-011-3175-2255 (JAL Mileage Bank, Portuguese Language)

Office Hours: 9:00 am - 12:00 pm / 1:00 pm - 6:00 pm (Monday - Friday)

Reservations and Information / JAL Mileage Bank Center

Toll-Free Tel: 0800-892-2203 (Japanese / English Language)Please refer to USA for Office Hours. Toll-Free number is connected to JMB Center in the U.S.

Note: If not connect to the above number, please call +81-6-7633-4129 (International Call Charges Apply / Japanese)

Airport Name: São Paulo–Guarulhos International Airport (Brazil)

Queries handled by Japan Airlines São Paulo Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Web Check in
• Airport Counter Check in
• Airport Self Service Kiosk Check in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In Flight Meals
• Airport Transfers
• Travel Insurance
• Missing Luggage
• Immigration Services
• In Flight Wifi
• Airport Wifi
• In Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• JAL Mileage Bank
• JAL Global Club
• JGC Premier Members
• JAL Sakura Lounge