Japan Airlines Hong Kong Office

Hong Kong Office

Reservations and Information / JAL Mileage Bank Center

Tel: 800-90-5853 (Japanese Language) / +852-3919-1111 (English / Chinese Language)
Office Hours: 8:00 am - 8:00 pm (daily)

Note: If not connect to the above number, please call +81-6-7633-4129 (International Call Charges Apply / Japanese)

Airport NameHong Kong International Airport

Queries handled by Japan Airlines Hong Kong Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Web Check in
• Airport Counter Check in
• Airport Self Service Kiosk Check in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In Flight Meals
• Airport Transfers
• Travel Insurance
• Missing Luggage
• Immigration Services
• In Flight Wifi
• Airport Wifi
• In Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• JAL Mileage Bank
• JAL Global Club
• JGC Premier Members
• JAL Sakura Lounge

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