Ho Chi Minh City Office

Reservations and Information / JAL Mileage Bank Center

Tel: 1-800-599925 / +84 (28) 3842-2161 (Japanese Language)
Tel: 1-800-577 725 (English / Chinese Language)
Office Hours: 7:00 am - 5:00 pm (daily)
Tel: 28-3842-3362* (Vietnamese Language)
Office Hours: 9:00 am - 5:00 pm (Monday - Fridays, Closed on Weekend & Public Holidays)
Note: Ticketing Counter services in Ho Chi Minh City have been permanently closed effective from 1 April 2016. If not connect to the above number, please call +81-6-7633-4129 (International Call Charges Apply / Japanese)* Domestic call charges may apply.

Airport Name: <"vietnam/tan_son_nhat_international_airport.htm">Tan Son Nhat International Airport (Ho Chi Minh City)

Queries handled by Japan Airlines Ho Chi Minh City Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Web Check in
• Airport Counter Check in
• Airport Self Service Kiosk Check in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In Flight Meals
• Airport Transfers
• Travel Insurance
• Missing Luggage
• Immigration Services
• In Flight Wifi
• Airport Wifi
• In Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• JAL Mileage Bank
• JAL Global Club
• JGC Premier Members
• JAL Sakura Lounge