Colombo Office

Reservations and Information / JAL Mileage Bank Center

Tel: +81-6-7633-4129 (Japanese Language) / +852-3919 1688 (English / Chinese Language)
Office Hours: 5:30 am - 3:30 pm (daily)
Note: International call charges will apply for connection from your location to Hong Kong and Japan

Airport Name: Bandaranaike International Airport (Colombo, Sri Lanka)

Queries handled by Japan Airlines Colombo Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Web Check in
• Airport Counter Check in
• Airport Self Service Kiosk Check in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In Flight Meals
• Airport Transfers
• Travel Insurance
• Missing Luggage
• Immigration Services
• In Flight Wifi
• Airport Wifi
• In Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• JAL Mileage Bank
• JAL Global Club
• JGC Premier Members
• JAL Sakura Lounge