London City Office

West Wing, 11th Floor
389 Chiswick High Road
London, United Kingdom W4 4AJ 


Tel:  +44-20-3275 0200
Fax: +44-20-7630 7792
Email: [email protected]
 
London Heathrow Airport Office

Level Zero, Room 118
Terminal 2
London Heathrow Airport
United Kingdom TW6 1EW  
Tel:  +44-20-8745 4624
Fax: +44-20-8976 7939
Email: [email protected]

Queries handled by Air China London Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
 
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Phoenixmiles