Cathay Pacific London Office

London Office

Cathay Pacific (Gatwick Airport):

Skybreak Ticket Desk
South Terminal
Gatwick AirportCathay Pacific (Heathrow Airport)

Ticket Desk
Area B, Terminal 3 Departures
Heathrow Airport

Centralised Reservations & Ticketing Centre

Passenger Assistance: 0800 917 8260 (UK contact number – free phone)

Tel: + 44 2037 88 1799 (For calls from outside of the UK, international charges will apply. Please use this number for web based calls)

Office Hours: 8:00 am - 8:00 pm (daily)

UK Trade Support:  020 8834 8866 ( Mon - Fri 9:00 am - 5:30 pm)

Email address for passenger assistance, special services and UK trade support

Email: [email protected]

Baggage ServicesGatwick AirportGlobal Baggage Solutions Tel +0344 375 4257

Lost Property / Baggage Claims Email: lgw#[email protected] AirportDelayed / Damaged baggage:

Dnata Tel: +44 0 208 745 0823 / 0824

Opening hours: 5:00 am - 11:30 pm

Lost Property / Baggage Claims Email: [email protected]

Queries handled by Cathay Pacific London Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries

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