Ho Chi Minh City Office

2nd Floor, 170-172 Nam Ky Khoi
Nghia Street
District 3
Ho Chi Minh City
Vietnam

Tel:  +84 28 3930 2933
Fax: +84 28 3930 6089 (for sending copies of documents or receipts)

Email: [email protected]

Office Hours: 8:00 am - 12:00 pm / 1:00 pm - 5:00 pm (Monday - Friday)

Saturday: 8:00 am - 12:00 pm, Closed on Sundays and Public Holidays

Airport Name: Tan Son Nhat International Airport (Ho Chi Minh City, Vietnam)

Queries handled by British Airways Ho Chi Minh City Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Excess Baggage Fees
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Animals and Pets
• Oversized Bags
• OpenSkies
• Refundable Flight Ticket
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Receipts and Refunds
• Promotional Fares
• Trip Insurance
• Executive Club
• On Business