Asiana Tokyo Office

Tokyo Haneda Airport Office

International Terminal S5D1 2-6-5
Haneda Airport
Ota Ku
Tokyo 114 0041
Japan

Tel:  +81 3 6428 0063
Fax: +81 3 6428 0065
 
Tokyo Narita Airport Office

Room # S3138 No.1
Passenger Terminal Bldg
Narita City
Chiba Pref 282 0111
Japan

Tel:  +81 476 34 8311
Fax: +81 476 34 8312
 
Japan Reservation CenterReservation: +81 (0) 3 5812 6600 (8:00 am - 7:00 pm)
First/Business Class: +81 (0) 3 3834 9500
Asiana Club: +81 (0) 3 3836 2692 (Mileage)

Please visit a Asiana Airlines branch after verifying its working hours first which may vary among all branches.

Queries handled by Asiana Tokyo Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check in
• Airport Counter Check in
• Airport Self Service Kiosk Check in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In Flight Wifi
• Airport Wifi
• In Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Asiana Club Miles

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