Jakarta Sales Office

30th Floor, Wisma 46 Kota BNI
Jl.Jend. Sudriman Kav 1
Jakarta10220
Indonesia

Tel:  +62 21 572 1381 / 1382 / 1383
Fax: +62 21 572 1380
Jakarta Airport Office2nd Floor, DOD O57
Terminal International 2D
Soekarno Hatta International Airport
Jakarta 19110
Indonesia
Tel:  +62 21 5591 3104 / 3229
Fax: +62 21 5591 3253

Please visit a Asiana Airlines branch after verifying its working hours first which may vary among all branches.

Queries handled by Asiana Jakarta Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check in
• Airport Counter Check in
• Airport Self Service Kiosk Check in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In Flight Wifi
• Airport Wifi
• In Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Asiana Club Miles