Taipei Office

Tel: 00801 81 4750 (Toll-free) / +886 02 2521 1989 (local call)
Calls cannot be made to Toll-free number from outside of Taiwan.

Office Hours

Enquiry in English and Japanese: 24 hours, open daily.

Enquiry in Chinese: 9:00 am - 6:00 pm (Monday - Friday) / 9:00 am - 5:00 pm (Saturday)

Closed on Sunday or national holidays.

Airport Name: Taoyuan International Airport (Taipei)

Queries handled by ANA Taipei Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check in
• Airport Counter Check in
• Airport Self Service Kiosk Check in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In Flight Wifi
• Airport Wifi
• In Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• ANA Mileage Club