Jakarta Office
Tel: 001 803 0081 1366 (Toll-free) / +81 3 4332 6864 (call from overseas)
Calls cannot be made to Toll-free number from outside of Indonesia.
Office Hours: 24 hours, open daily (English and Japanese)
Tel +62 21 5797 4382 (Indonesian)
Office Hours: 8:30 am - 5:00 pm (Monday - Friday)
Closed on Weekend and Public Holidays.
Airport Name: Soekarno-Hatta International Airport (Jakarta)
Queries handled by ANA Jakarta Office including:
• Flight Ticket Booking • Flight Ticket Cancellation • Flight Ticket Rescheduling • Online Check in • Airport Counter Check in • Airport Self Service Kiosk Check in • Unaccompanied Minor Service • Baggage Allowance • Duty Free Allowance • Flight Information • Airport Lounges • Visa Information • In Flight Meals • Airport Transfers | • Missing Luggage • Immigration Services • In Flight Wifi • Airport Wifi • In Flight Entertainment • Airport Facilities • Delayed Flights • Visa on Arrival • First Class and Business Class Seats Enquiries • Economy Class Seats Enquiries • ANA Mileage Club |