Pekanbaru Office (GSA)

PT Sukses Bersama Mitra Wisata
JL. Arifin Ahmad No. 75 D
Pekanbaru – Riau 28289
Indonesia

Tel: +62 761 6700 440

Office Hours

Monday - Saturday : 8:30 am - 5:00 pm

Closed on Sunday and Public Holidays.

Pekanbaru Airport Office

Customer Service Center
Sultan Syarif Kasim II International Airport
Simpang Tiga
Pekanbaru 28284
Indonesia

Airport Name: Sultan Syarif Kasim II International Airport (Pekanbaru)

Queries handled by Indonesia AirAsia Pekanbaru Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Web Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Airport Transportation
• Tune Hotel
• BIG Member
• Seat Selection		• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Receipts and Refunds
• Trip Insurance
• Animals and Pets
• Premium Flex
• Premium Flatbed
• Value Pack
• Pre-book Baggage Allowanc