Melbourne Office (Travelcentres)

Level 7, 246 Bourke Street
Melbourne VIC 3000
Australia

Tel:  +61 03 9251 5036
Fax: +61 03 9663 6203

Email: [email protected] Hours: 9:00 am to 5:00 pm (Monday - Friday)Centralised Australia Sales and Reservations

Tel: 13 24 76
Airport Name: Melbourne International Airport
Baggage Services

C/- Dnata Airport Services
Ground Level (Arrivals) (Next to Optus)
International Terminal
Melbourne Airport, VIC 3045
Australia

Tel:  +61 1800 452 308 (Toll free from within Australia, open 24 hours daily)
Fax: +61 3 9297 1883

Email: [email protected]

Office hours: 9:00 am - 5:00 pm (daily)

Queries handled by Air New Zealand Melbourne Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries