Air New Zealand London Office

London OfficeAir New Zealand
3rd Floor, The Triangle
5-17 Hammersmith Grove
London W6 0LG
United Kingdom

United Kingdom Passenger Sales, Reservations, Enquiries and Online Booking Help, please contact the following number:Toll Free: 0800 028 4149Website:

Office Hours: 9:00 am - 5:00 pm (Monday - Friday)For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland).
Airport Name: Heathrow Airport (London)Air New Zealand check in counter: Zone D, Terminal 2Baggage ServicesC/- ASIG Global Baggage Services
Terminal 2, London Heathrow Airport

Toll free (within UK): 0800 840 8069

Call Centre: 0344 375 4250 (charges apply for calls outside UK)

Email: [email protected]

Queries handled by Air New Zealand London Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries

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