Hong Kong Office

Asia Contact Centre Tel: +852 2862 8988

Email: [email protected]
Office Hours: 9:00 am - 5:30 pm (Monday - Friday)For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland).
Air New Zealand Cargo

Tel:  +852 2769 8660
Fax: +852 2718 3552

Email: [email protected]
Air New Zealand Hong Kong Airport Office
Flight Information: +852 2216 1088Baggage ServicesLost and FoundTel:  +852 2216 1023 / 1024
Fax: +852 2382 4543
Email: [email protected]

Airport Name: Hong Kong International Airport

Queries handled by Air New Zealand Hong Kong Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries