Shanghai Office

31002, OOCL Plaza
841,Yanan (M) Road
Shanghai 200040
China

Tel:  +86 21 6247 3765 (Manager)
Tel:  +86 21 5298 5698 (Extn.108 / 101 / 112) (Reservations)

Fax: +86 21 5298 6798

Email: [email protected] / [email protected]

Office Hours

Monday - Friday, 9:00 am - 5:00 pm (Lunch Break 12:00 pm -1:00 pm)
Saturday, 9:00 am - 12:00 pm

Closed on Sunday and Public Holidays.

Airport Office

C1-212
Pudong International Airport
Shanghai, China

Tel:  +86 21 6835 5557
Fax: +86 21 6835 5559

Email: [email protected] / [email protected]

Airport Name: Shanghai Pudong International Airport (Shanghai, China)

Queries handled by Air India Shanghai Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Animals and Pets
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Receipts and Refunds
• Trip Insurance
• Flying Returns