Jakarta Office (GSA)

Pt. Bumi Dirganusa International
Harmoni Plaza Bloc L1
No. 2, Jalan Suryopranoto
Jakarta 10130

Tel:  +6221-632 1110 (Director) / 6221-632 1073 / 1107 (Manager)
Fax: +6221-633 3663

Office Hours

Monday - Friday, 8:30 am - 5:00 pm
Saturday, 8:30 am - 1:00 pm

Closed on Sunday and Public Holidays.

Email: [email protected] / [email protected]

Airport Name: Soekarno–Hatta International Airport (Jakarta, Indonesia)

Queries handled by Air India Jakarta Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Animals and Pets
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Receipts and Refunds
• Trip Insurance
• Flying Returns