Colombo Office

No.4, Bristol Complex
Bristol Street
Colombo - 1
Sri Lanka

Tel:  +94 11 238 4449 / +94 11 530 0240

Email: [email protected]

Office Hours

Monday - Friday : 8:30 am - 5:00 pm / Saturday : 9:30 am - 1:00 pm

Closed on Sunday and Public Holidays.

Airport Office

Room No. 58
Airport Departure Building
Bandaranaike International Airport
Colombo, Sri Lanka

Tel:  +94 7 6861 4784

Email: [email protected]

Airport Name: Bandaranaike International Airport (Colombo, Sri Lanka)

Queries handled by Air India Colombo Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Sports Equipment
• Animals and Pets
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• In-Flight Duty Free Products
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Receipts and Refunds
• Trip Insurance
• Flying Returns