Air France Jakarta Office

Jakarta Office

Air France Customer Care Department
Summitmas II 17th Floor JL.
Jendral Sudirman KAV. 61-62
Jakarta 12190
Indonesia

Tel: +62 21 2927 2257 or 001803442670 (toll free)

Opening hours:

Monday to Friday from 8.00 - 20.00
Saturday to Sunday from 8.00 - 17.30
Closed on 25 December and 01 January

Airport Name: Soekarno-Hatta International Airport (Jakarta)

Queries handled by Air France Jakarta Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Flying Blue Loyalty Programme
• BlueBiz