Bogota Office

Toll Free: +01 800-952-0337 (within Colombia only)

Toll free call from a landline/stationary phone (not accessible with a mobile phone)

Hours of Operation

6:00 am to 10:00 pm (CST)
7:00 am to 11:00 pm (EST)
4:00 am to 8:00 pm (PST)
12:00 (noon) to 4:00 am (GMT – UTC)

Ticketing Office

Air Canada Reservations
Calle 100, No. 8A-49, Suite 713
World Trade Center Torre B
Bogota, Colombia

Hours of Operation

8:00 - 17:00 (Monday - Thursday) / 9:00 - 16:30 (Friday)

Closed on Weekend and Public Holidays.

Airport Name: El Dorado International Airport (Bogota)

Queries handled by Air Canada Bogota Office including:

• Flight Ticket Booking
• Flight Ticket Cancellation
• Flight Ticket Rescheduling
• Online Check-in
• Airport Counter Check-in
• Airport Self Service Kiosk Check-in
• Unaccompanied Minor Service
• Baggage Allowance
• Duty Free Allowance
• Flight Information
• Airport Lounges
• Visa Information
• In-Flight Meals
• Airport Transfers
• Trip Advises
• Missing Luggage
• Immigration Services
• In-Flight Wifi
• Airport Wifi
• In-Flight Entertainment
• Airport Facilities
• Delayed Flights
• Visa on Arrival
• Trip Insurance
• First Class and Business Class Seats Enquiries
• Economy Class Seats Enquiries
• Aeroplan® Miles
• ClassicPlus
• Air Canada Express
• Air Canada Rouge